FAQs

Q?

Terms & Conditions

A.

100% CUSTOMER SATISFACTION IS OUR TOP PRIORITY

Our Goal is to give you a 100% satisfaction, Safe and secure guarantee delivery. We are here to make sure we attain that during your order process right up to when the package is with you.

We reserve the right to refuse service to anyone who is suspected of misuse of their products, with a full refund being given in this event if an order has been paid for but not sent. Users will be banned from the site in this case.

Disclaimer:

The substances for sale on this website are intended for laboratory and research use only, unless otherwise stated on product labels. They are NOT for use as food additives, drugs, cosmetic, household chemicals, or other inappropriate applications. YOU MUST BE A MINIMUM OF 18 YEARS OF AGE. The listing of a substance on this website does not constitute a license to, or a recommendation for its use in infringement of any patent. All of the products will be handled only by qualified and trained individuals. In purchasing these products, the customer acknowledges that there are hazards associated with their use. Customer represents and warrants to us that from customer's own independent review and study they are fully aware and knowledgeable about:

  1. the health and safety hazards associated with the handling of the products purchased;
  2. industrial hygiene controls necessary to protect its workers from such health and safety hazards;
  3. the need to adequately warn of health and safety hazards associated with products; and
  4. government regulations regarding the use of and exposure to such products. We reserve the right to limit sales of products or not to sell products to unqualified customers.

You agree to do not undertake any actions which could cause damage or increased risk or harm of any kind to any person or property. We accept no responsibility for any damage caused to any person or property by improper usage of our products. You agree that you will perform strict care procedures in both handling and any use of our products with you and within your organisation or facility, in order to prevent any improper usage or harm.

Q?

How can I pay for my order?

A.

We accept different payment methods to suit your needs depending on the amount involved for your order:

*Cryptocurrencies :

BITCOIN

BITCOIN CASH

ETHERIUM

LITECOIN

Any others not listed

 

*WESTERN UNION

*MONEY GRAM

*RIA MONEY

*WALMART TO WALMART

* ZELLE PAY

*BANK TRANSFER

 

Q?

Can I track my order?

A.

Yes, you can! After placing your order you will receive an order confirmation via email. Once we confirm your payment, we ship . When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Q?

Shipping & Delivery

A.

International Shipping

We offer international shipping worldwide

If by any chance your order does not arrive within 21 business days you will qualify for 1 free reship or Full refund depending on buyer's choice

Delivery Information

Standard delivery times :

We offer a number of delivery options for you when you purchase items

Depending on how fast you need your package, you can request that on your order NOTE when placing order

can also select the shipping options from below listing and add to your order NOTE for new invoice / email confirmation of the final total amount for your order

  • Post Office - Unknown delivery time. Free
  • Standard shipping - Delivery takes 7-10 working days. Cost min $15.00
  • Express shipping - Delivery takes 2-3 working days. Cost min $29.00
  • Express Overnight - Same day delivery. Cost min $48.00

*Note that the shipping cost depend also on the overall weight of your package.

*We ship all orders using discreet plain packaging , well protected to avoid customs / police issues, hence ensuring a 100% safe and secure delivery guarantee.

 

*Our packages may require NO signature /  signature upon arrival of the shipment depending on what the buyer prefer.

 

In the case of NO signature, it is just a DROP & GO delivery.

*For wholesale orders shipping is free of charge.

We use mostly USPS, FedEx, DHL, or EMS , EXPRESS , TNT ........or as per buyer's preference services for the shipment of your order.

Wholesale orders can take 3 - 6 days depending on country.

Q?

Privacy Policy

A.

This policy outlines uses and protection of the information that you provide us. Your personal informations are very important, and we are very dedicated to the protection of those information. To keep your piece of mind this privacy policy outlines the procedures and security measures we take to ensure your data are safe.

We only collect the following information from you, for the purpose of processing an order: Your Name, Contact information including your email address and phone number, your shipping address and your billing address. These informations will be used to ensure the delivery of your order, the processing of your order and our internal record keeping, including order history.

Securing your information is of paramount importance to us. In order to ensure your details are safe and prevent unauthorised access, we manage various electronic procedures on a daily basis.

 

Where customers wish to pay by bank transfer or western union they can arrange this by filling in their order and selecting bank transfer or western union/money gram/ria money,zelle pay,walmart , cash app, from the payment options.  We will never store your  data after we receive payment.

We will never sell, distribute or lease out your personal information to any third party.

Q?

Return Policy

A.

WE HAVE A 100% REFUND OR FREE RESHIP POLICY.

 

Items purchased with us can be returned on the following conditions:

Wrong Item Received
If your delivery is incorrect for any reason i.e. an item has been missed from your order or you have received the wrong item then we will automatically replace or refund your order at your request. If you require a refund then you must inform us immediately and not open any of the packages themselves. We will then ask you to return the goods, and upon arrival at our office we will refund you via your original payment method.

Items Faulty on Arrival
If your items turn out to be faulty on arrival then we also ask that you let us know immediately via our Contact us form, or email. Items should be returned in their original packaging with any accompanying documentation or accessories. If we can verify the fault at our end then we will issue a replacement to be sent out the very same day. We can also issue a full refund if you wish and your payment will be returned via your original payment method. We will analyze return goods and if they prove not faulty then we will return the item to you and you will be liable for the return transit costs.

Items Damaged in Transit
If any items have been damaged in transit, we ask that you report it to us immediately upon receipt of the goods. Items should be returned in their original packaging complete with accessories and documents. Once received back to our base we will issue a replacement item or refund the full value of your order via your original method of payment.

If you change your mind
If you have simply changed your mind about any item you have ordered and want to return it to us, then in line with the Distance Selling Regulations you can as long as you return it to us or inform us within the first 7 days of your purchase or receipt of the goods. The products must not be opened, used or tested and they must be returned in the exact same form as which they were received by yourself / posted by us. Again, once we have received the product back to us we will issue a full refund for you via your original payment method.

Open Packages on Arrival
If your package arrives opened or ripped for any reason then we ask that you return the items if unhappy. Again we will offer you a replacement product or refund via your original payment method whichever you prefer.

Please note that the above returns policy does have some limitations and especially with Stimulants and salts due to the sensitive nature of the product, when it is been opened at all we can not accept any return.